Public relations is the relationship between you, the water utility employee, and the mayor.

Public relations is the relationship between you, the water utility employee, and the mayor.

• A. True
• B. False
• C. It depends on the city
• D. Not specified

Answer: (B)

Public relations is about managing how the water utility communicates with and is perceived by the public at large—customers, residents, the media, regulators, and government officials—not just the interaction between one employee and the mayor. The mayor is one stakeholder among many, and PR involves the whole range of audiences and the overall reputation of the utility. So describing PR as only the relationship between you and the mayor is too narrow, making the statement false.

Public relations is about managing how the water utility communicates with and is perceived by the public at large—customers, residents, the media, regulators, and government officials—not just the interaction between one employee and the mayor. The mayor is one stakeholder among many, and PR involves the whole range of audiences and the overall reputation of the utility. So describing PR as only the relationship between you and the mayor is too narrow, making the statement false.